How I Work

This is deliberately laid out so you know exactly what to expect — no surprises, no hidden steps, no work started without your written go-ahead.

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Step 1 — Free 30-minute screening chat

We talk. You describe your situation, I ask questions. This call is to understand your needs and figure out whether I can help — nothing is charged and nothing is started. If I can help, I tell you which service fits. If it needs a custom scope, we discuss that.

Step 2 — Written scope, agreed before anything begins

I write up exactly what I'll do (in scope) and what I won't (out of scope) in a scope document. You review it. We revise it together as many times as you need until it's right — there is no limit on this and no charge. You can walk away at any point during this stage at no cost. Nothing is committed until you give written permission to start.

Step 3 — Written permission to begin (the line I never cross without)

I do not start work until I have your confirmation in writing. Depending on the service, this is either an email reply with the exact confirmation sentence stated at the end of the scope PDF (e.g. "I [client name] allow Hexterika Cyberlab to work for me according to offer_[clientname]_v1.1.2.pdf"), or a signed agreement document which, for some services, also includes the access permissions I need to do the work. Either way: no written permission, no work. Full stop.

Step 4 — The work itself

How this happens depends on what we agree in the scope, and I keep it flexible to fit you. For some jobs, you share your screen and I guide you click-by-click in a live session. For others, you grant me temporary access and I do the work on my own time, then report back. Timing is by agreement: if you need it done quickly and my schedule allows, I can often start right after permission is given; if you'd rather book a later session, that's fine too. I'll tell you honestly whether a job fits one session or needs a follow-up, rather than promise a single session and rush it.

Step 5 — Delivery + payment

You receive the finished work and a deliverable document recording what I did, including screenshots. Those screenshots show your real naming — your name or company name on the account, not a generic placeholder — so the deliverable is genuinely yours. Payment is on delivery: Wise preferred (global-friendly, low fees), with card via Wise payment link or PayPal available on request; invoices in USD/EUR.

Sample Work

An example deliverable for each service.